Returns & Exchanges
At Kitsch, we want you to be completely satisfied with your beauty staples. If you are not in love with your purchase, we offer a 90-day return policy for most items in their original condition.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
3
Pack and Ship
Securely pack your items in the original packaging, attach the shipping label, and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing